I am seeking a position where I may serve our community, make a contribution, show respect and be respected, continue personal and professional growth, and achieve sustainability.

We live in the University Heights/Phelps Grove area of Springfield, MO.

I may be contacted at 417-209-3200 or terileigh@gladewinds.com.

What I have to offer:

• The next 25 years of my services.
• Benefit of 20 years of professional experience.
• Exceptional “soft skills” – I am empathetic and service oriented.
• Ready, willing, and able.
• Life-long learner always striving to improve.
• Working knowledge of Microsoft Office products.
• Advanced degrees – BA Studio Art, BA Art History, MEd from Drury College.
• Stability – happy home life which translates into whistling while I work (disclaimer: as is the case with most women, I really cannot whistle.)
• Optimism – I always look on the bright side of life.

Personal interests:

• Cycling.  I am not Lance Armstrong, but I love to ride my bicycle!
• Reading.  Biographies mainly.  I love learning a different perspective.
• Gardening.  The goal is to grow all of our own fresh veggies and use Missouri Native Plants.
• Home Improvement.  We have an 83 year old home and there is always something to fix or update.
• Personal and Community Sustainability Issues.
• Quilting.  There is something warm and wonderful about working with fabric and color.
• Community support and involvement.  It is important to be of service.

• Current memberships include:
• Missouri Master Naturalist, Springfield Plateau
• James River Basin Partnership
• Friends of the Garden
• Ozarks Greenways
• Bicycle Friendly Springfield
• Friends of the Library
• Arbor Day Foundation
• Missouri Mycological Society, Springfield Chapter

 Where I have been:

Smiling Sun, LLC 04/2011 – Present

Primary contact with the public as well as established clients

Retail sales with the general public

Cash handling and responsible for the POS system (Quickbooks POS)

Management of credit card processing

Inventory management

Care of Grow Native! Missouri Native Plants

Sales support for outside sales

Management of sales cycle including scheduling of all appointments and allocating resources for the execution of projects

Coordination of calendar for eight staff members

Design and implementation of marketing materials

Coordination of trade shows and events

Management of customer database (Microsoft Excel and Constant Contact)

Management of various spreadsheets (Microsoft Excel)

Management of expense reports, check requests, and handling petty cash

Creation of periodic e-mail newsletter (Constant Contact)

Creation and processing periodic direct mail campaigns

Processing incoming and outgoing mail

Management of social media (primarily Facebook)

TeleTech: 07/10 – 04/11

Telephone technical support with the general public

Technical research and communication of information in layman terminology

Troubleshooting of Windows-based and Apple computer systems

Telephone sales of technology related products and services

Education on the best use of current technology

Maintained an 100% customer service rating

Reason for leaving: lack of work

Jaspers Events: 01/10 – 07/10

Initiated, planned and coordinated events for three hotels in Branson, MO from the business office in Springfield, MO

Prepared written and visual promotional materials

Prepared press releases and worked with the press

Copywriter for brochures and website

Researched, interviewed and contracted speakers, presenters, and educators for events

Managed event budgets

Created newsletters and e-mail communications

Created and managed customer database

Created processes and forms

Managed orders of promotional materials

Researched regional event opportunities

Developed new revenue streams for department

Prepared reports

Maintained records of activities of event department

Worked independently and in small groups

Front line individual in the customer service role

Addressed event questions via e-mail and telephone with customers and the general public

Reason for leaving: owner retired and Springfield office closed

GladeWinds: 04/09 – 12/10

Scheduled promotional events and activities

Presentations on sustainability issues

Preparation of written and visual promotional materials

Copy writing for website and newsletters

Management of database

Developed new revenue streams

Maintained accounting records

Developed budgets and budgeting procedures

Developed relationships with vendors and manufacturers

Product ordering and maintained inventories of supplies

Researched advancements in the field in order for business to keep with with technology

Represented company at various meetings, groups and events

Reason for leaving: project complete

Personality: 06/08 – 04/09

Initiated, planned and coordinated training programs

Interviewed candidates

Individual and group training

Creation and execution of educational modules

Prepared new candidates for all aspects of their positions

Conducted local and national recruitment campaigns

Taught color and design theory and practice

Taught presentation skills

Taught effective group communication skills

Reason for leaving: project complete

Weekenders 10/06 – 06/08

Taught color and design theory and practice

Planned and coordinated training programs

Interviewed candidates

Individual and group sales

Execution of training modules

Prepared new candidates for all aspects of their positions

Management of budgets

Taught sound business accounting procedures

Ordered and inventoried supplies

Conducted local and national recruitment campaigns

Regular public speaking engagements

Taught presentation skills

Taught effective group communication skills

Top 1% of sales in United States

Named “Woman of Weekenders” January 2008

Top recruiter and trainer in sales unit of 700 people

Reason for leaving: business closed

Journal Broadcast Group: 08/05 – 10/06

Radio advertising sales

Prospected, developed and maintained station accounts

Pursued and developed new business (outside sales)

Serviced accounts with avails

Presentations, promotions, and research

Conceptualized and communicated creative ideas

Followed through on production for new business clients

Established and maintained customer relationships

Established and maintained budgets

Reason for leaving: after twelve years in advertising sales and consulting, it was time for a career change.

Marketing with Personality: 11/97 – 12/04

Prospected and cultivated client relationships

Copy writing for clients

Photography

Graphic design direction

Taught sound marketing practices individually and in groups

Developed advertising campaigns

Developed budgets

Database designed and maintained

Worked ahead of deadlines

Maintained accurate records for self and clients

Wrote comprehensive proposals for clients

Planned and executed product launches

Planned and executed trade shows

Regularly taught a seminar entitled “How to Have an Effective Trade Show”

Reason for leaving: relocation

What I have given my community so far:

Master Naturalist, Springfield Plateau Chapter: 08/2011 – Present Volunteer

• Membership Chair
  

• Implementation of 1,460 square foot rain garden at Valley Water Mill

• Christmas Party Committee
  

Master Gardener of Greene County: 01/10 – Present Volunteer

• Completed intensive Master Gardener training

• Work in gardens

• Story Lady at events

• Represent Master Gardener and the University of Missouri Extension at events

Missouri Mycological Society 12/10 – Present Volunteer

• Helping to create a Springfield Chapter of this organization

• Creation and maintenance of database

• Creation of e-mail communications

Well Fed Neighbor: 01/09 – 10/10 Volunteer

• Participated in committee meetings

• Worked in gardens

• Gave group presentations

• Facilitated the showing of documentary films and resulting discussions

• Recruitment of volunteers

• Educational outreach at public events

• Blogging and on-line promotion

Nixa Chamber of Commerce: 08/05 – 03/09 Volunteer

• Ambassador

• Working Women In Nixa Steering Committee Member

• NIXPO Committee Member

• Guest Speaker : “How to Have an Effective NIXPO”

• Membership Retention Committee Member

Kiwanis Club of Kirkland Washington: 06/98 – 12/04 Volunteer

• Vice President of largest Kiwanis Club in the Pacific Northwest

• Board Member

• Represented Club at regional Kiwanis Convention

• Co-chair of Publicity Committee

• Co-chair Technology Committee

• Chair of Public Relations Committee

• Chair of Fund Raising Committee

• Chair of Membership Recruitment Committee

• Co-author of Keyhole newsletter

• Co-coordinated Christmas Tree Sales

• Volunteered at Peter Kirk Carnival

• Volunteered at Summerfest

• Volunteered at Baby Corner

• Volunteered KITH community dinners

• Easter Bunny at Peter Kirk Park

• Coordinated and trained volunteers for various events

• Awarded Certificate of Appreciation from Kiwanis Club of Woodinville Washington

• Awarded Turkey of the Year

• Awarded Ruby K for membership recruitment

• Awarded Community Service Award

• Awarded Kiwanian of the Year 2003

• Guest speaker at area Kiwanis Clubs on the topic of membership recruitment

Woodinville Chamber of Commerce: 06/98 – 1/05 Volunteer

• Ambassador

• Chair Sales and Marketing Support Group

• Guest speaker “Creating a Referral Based Business”

• Participated in All Fools Day Parade

• Charity Auction Committee member

• Golf Tournament. Raised $2500 selling mulligans and string to the 143 golfers. Tournament organizers anticipated $700 for these “cheat” sales. Was asked to participate for several years thereafter and to train other volunteers.

• Organized silent auction tables for the Chamber’s annual auction

Kirkland Chamber of Commerce: 11/97 – 06/00 Volunteer

• Ambassador

• Fourth Annual Fashion Show. Designed, edited, and printed the 20 page program showcasing Kirkland merchants. Also modeled evening wear in the grand finale at the Woodmark Hotel.

• Kirkland Chamber Charity Auction. Procured items for the auction, which benefited the Evergreen Children’s Grief and Bereavement Center.

• Chair, Business Forum. Restructured monthly group for success. Attendance was down to three and I grew the group to fifteen the first month. From 7-1998 through 10-1999 the average attendance was twenty. Scheduled the monthly speakers, lead the discussions, and coordinated and executed all promotion

• Guest speaker “Marketing on the Internet”

• Guest speaker “Trade Show Marketing”

• Guest speaker What is your unique business solution?”

• Guest moderator “Packaging your business for success”

• Awarded “Reflections Award” for outstanding service to the Kirkland (WA) business community